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Frequently Asked Questions
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Burning Questions
Yes, we are pleased to offer a special military rate to thank you for your service! To book tickets at this rate, please call us directly, as this discount is not available online: 865-908-7469
Dinner is served before the show starts, so please arrive up to an hour prior to show time to pick up your tickets, enjoy our preshow entertainment, and start feastin! If you purchased VIP Experience tickets, please arrive 90 minutes before your showtime to pick up your tickets.
We do not offer a separate children's menu. All guests receive the same meal served family style, except in cases where a food allergy requires an alternative.
There is no bag policy; however, all guests will pass through a scanner upon entry, and all bags are subject to search if deemed necessary by our security personnel.
Value seating provides a seating location furthest from the stage. This option provides a more economical option.
Regular seating offers a slightly closer seating location to the stage.
Premium seating provides a closer and more centered view of the stage.